Our Capped feature lets you cap your tariff, meaning you get the great value of Pay monthly without any unexpected surprises on you bill.
This feature is great:
- Making sure you only spend what you want to each month.
- Managing your kids' spending, whether they're at school or college.
How it works:
You’ll get your usual monthly allowance, for example 250 minutes, 5000 texts and 500Mb data. If you use all your minutes, texts or data before the end of the month, then you can just top-up as if on Pay as you go, meaning your bill will never be more than you expect. The good news is you’ll only get capped on the part of the allowance you’ve used up. So just because you’ve used up all your minutes doesn’t mean you have to stop texting.
The Pay monthly Flexible credit tariff gives you monthly credit (e.g. £40 credit on the £10 tariff), but if you spend it all you'll need to top-up, just like on Pay as you go, to keep using your phone until your next month's credit begins. For example, if you pay a £10 a month for your kid's phone and they spend all their credit, they'll have to top-up to keep using it that month.
The Pay monthly Capped tariff you can choose from a variety of tariffs e.g. £15 a month, 750 minutes, 5000 texts and 500Mb data.
After your first bill we will roll over any unused allowance to ensure you receive the full first month’s allowance. From your second month onwards your allowance will not roll over.
Uncapped Pay monthly customers
If the minimum term of your contract has expired, you can migrate to a Capped contract by calling 4455 from your Tesco Mobile phone. If you are currently within the minimum term of your contract, you cannot migrate to a Capped contract.
Capped Flexible Credit customers
You can migrate to a Capped contract, but you’ll lose any flexible credit and your 5 favourite numbers if you currently have them on your tariff. If you’ve topped up real money outside your monthly credit on our Capped Flexible credit tariff and there is any money remaining, this will transfer across to your new contract. To make this change, call 4455 from your Tesco Mobile phone. Once you have moved across to the new Capped contract , you will not be able to switch back to your old Capped Flexible Credit Contract.
Unfortunately you won’t be able to switch back or move to this tariff. To see what tariffs you can switch to please log into your Pay monthly account online click here.
Just text 2112 free from your Tesco Mobile. Please note you’ll receive a separate message confirming your balance for minutes, texts, data and any top-up allowance. Log into your Pay monthly account online to check your balance click here.
You monthly allowance can be used on:
Calls and texts to:
- UK mobiles
- UK landlines starting 01, 02, or 03
- Voicemail
- UK mobile internet browsing
- Calls to Tesco Mobile Customer Care
- Data
If you use up all your monthly allowance you’ll need to top-up your mobile. You’ll receive an SMS notifying you of your low balance and when your allowance has expired. For ways to top-up click here.
To view our call charges click here and view our tariff terms conditions click here.
You’ll need to top-up to make calls and send texts that are outside of your bundle these numbers are premium rate texts, non geographic numbers 0845, 0906 and international calls and texts.
Your monthly allowance of calls, texts and data won’t work in another country, so if you want to use your phone, you’ll need to top-up your mobile as you would do on Pay as you go. For ways to top-up click here.
Our Capped feature lets you cap your tariff, meaning you get the great value of Pay monthly with the control of Pay as you go.
This feature is great:
- If you want to make sure you only spend what you want to each month.
- For managing your kids' spending, whether they're at school or college.
- If you like the idea of Pay monthly but don't want to lose the control of Pay as you go.
How it works:
You'll get your monthly credit as normal (eg. £40 credit on the £10 tariff), but if you spend it all you'll need to top-up, just like on Pay as you go, to keep using your phone until your next month's credit begins. For example, if you pay a £10 a month for your kid's phone and they spend all their credit, they'll have to top-up to keep using it that month.
You can check the amount of calls, texts and data you've used so far this month by logging into your Pay monthly account online. You'll just need your username and password and you can log in by clicking here.