3.1 Please click here for Call Rates. In the event of a conflict between any Call Rates set out on tescocallingcard.com and any call rates set out on any Tesco Calling Card or in any other media, the Call Rates set out on tescocallingcard.com shall take precedence.
3.1a Each time you use Tesco Calling Card Services, the Credit on your Tesco Calling Card or App will be reduced by the charges incurred, calculated by Tesco applying and deducting the total of the Call Rates and the Connection Charge (as defined at paragraph 1.3b. above) and any Surcharge (as defined at paragraph 3.2 below).
3.2 All calls using the Tesco Calling Card Services are charged in one minute increments, rounded up to the nearest minute. In addition to the Connection Charge and the Call Rates (as respectively defined at paragraphs 1.3b. and 1.3c. above), some calls (for example, calls using the 0800 access number or from a BT payphone) have an additional charge referred to as a “Surcharge(s)”; for details of all Surcharges, please see our FAQs.
3.3 We will not charge you for calling our geographic access numbers (such as 0207 097 2468). However, you may incur charges from your phone service provider so please contact them to check whether this is the case and, if so, familiarise yourself with the charges which apply.
3.4 Call Rates and Connection Charges and Surcharges are subject to change at any time.
3.5 Every effort is made to ensure that Call Rates and Connection Charges and Surcharges are correct and up to date. Please click here for the most up to date Call Rates and Connection Charges and Surcharges before you make a call as you will be charged at the then current rates listed at the time you make your call.
3.6 All Call Rates, Connection Charges and Surcharges include VAT.
3.7 Calls made via the App are not subject to 4p Connection Charge.